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IT Support Services

CEO

Albion Bikliqi

:You dream it - We build it for you".

IT Support Services

IT support comprises procedures intended to maintain fail-safe IT workflows and reduce IT costs. CISTCK Group’s IT support services are backed with 30 years of experience in help desk and application support and include IT help desk, Network Operations Center (NOC) and software support to guarantee superior user experience and on-the-go improvement of your IT processes.

  • Multi-tier incident resolution pipeline
  • Detailed descriptions of the IT infrastructure and operating procedures
  • Self-service training materials for users
  • User satisfaction and adoption improvements:
  • Regulatory compliance assessments
  • Regular and transparent reporting
01Multi-tier incident resolution pipeline
02Detailed descriptions of the IT infrastructure and operating procedures
03Self-service training materials for users
04User satisfaction and adoption improvements
05Regulatory compliance assessments
06Regular and transparent reporting

Remote IT Support Services

  • Multi-tier incident resolution pipeline
  • Detailed description of the IT infrastructure and operating procedures
  • Self-service materials for users
  • User satisfaction and adoption improvements
  • Regulatory compliance assessments
  • Regular and transparent reporting
01Multi-tier incident resolution pipeline
02Detailed descriptions of the IT infrastructure and operating procedures
03Self-service training materials for users
04User satisfaction and adoption improvements
05Regulatory compliance assessments
06Regular and transparent reporting
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