All you need to know about us

CISTCK is a company with different responsibilities but with a vision and mission that are the key to success in business. CISTCK do a lot of work behind the scenes, aside from making sure that your computers are working. CISTCK make it possible for people to leverage systems and devices to keep things running smoothly in their organizations. Every day, CISTCK Engineers help teams use to access information, communicate and automate tasks through technology. Most of these tasks fall into one of three categories:

  • Function
  • Infrastructure
  • Governance


CISTCK is responsible for making sure that operations are running the way they should. We ensure that devices are working properly and that data is secure. CISTCK is also responsible for installing new software, hardware and providing technical support. As a whole, CISTCK assists with device, software and data management across the entire of your organization that you’re working with. 


CISTCK the technical support department also has to make sure that all systems are in place based on the needs of your company. CISTCK Technical Support manages hardware, networks, and other functions in accordance with what the organization requires to run smoothly.


CISTCK also has the task of overseeing the use of systems and networks. The create parameters for how teams inside companies use technology and what it’s used for. We also create policies that determine what information is accessible and what users have permission to access it.

System Administration Services

We are amongst the top outstanding IT infrastructure and System Administration service providers for SMB’s as well for Enterprises. Expanding our horizons in IT, we work on innovative solutions for our clients, providing them extensive IT arrangements for ranges covering:

  • Infrastructure – Server, stockpiling and virtualization to support basic design.
  • Microsoft – Sustain a dependable, stable condition while upgrading coordinated effort and efficiency in your infrastructure.
  • Systems administration – Robust solutions and customized services for instant workloads and client requirements.
  • Enhanced Desktop – Innovative approaches to convey desktop administrations to end-clients.
  • Resource Management – help acknowledge the greatest incentive from IT Infrastructure setup.
  • Security – Shield data and information from dangers both inside and outside your association.
  • Backup management – Routine backup and storage management for your data.

Our client deliverables speak for itself, and our pool of specialized staff is second-to-none. We, along with our partnered companies are fully capable and efficient in providing IT services at scale.

Any dealing with CISTCK Group is driven by excellent client benefits. Venture conveyance is the same. Attempted and tried conveyance structures guarantee:

  • CISTCK Group delivers the IT infrastructure you require – meeting your exact necessities and in consideration of your current state.
  • CISTCK Group convey to the arrangement – everything is conveyed to the careful arrangement we make when the IT arrangement is planned.

CISTCK Group deliver more – proficient venture administration guarantees that at each progression your requirements (regardless of the possibility that they change) are met and we are energetic about surpassing your expectations.


Remote System Administration

Running a business on a tight budget comes with its own limitations. Many small-medium sized businesses and startups lack the right resources, infrastructure, and engineers to efficiently provide in-house, IT support.

CISTCK Group offers high-quality remote system administration services for Linux and Windows systems, servers, networks, and other remote services. When IT issues start to show up, it’s time to call CISTCK Group for a quick save!

How Does It Work?

Our team of carefully selected developers, engineers, and consultants are guaranteed to put an end to your technical problems once and for all. Being restricted because of little resources can negatively reflect on your business but we want you to have it all.

CISTCK Group provides you with 24/7, uninterrupted and on-demand system administration and remote monitoring services. We offer a wide range of services to cover all your needs and will be available to ensure your business is always functioning properly and smoothly.

Software development

CISTCK Group also plays a role in helping teams communicate and collaborate. However, our software development function is creating programs that make this possible. Our engineers build the useful programs that consumers and businesses use every day. The department of software development is focused in a few key areas:

  • Development
  • Design
  • Programming


Development is at the core of what software department do. It’s the first step in creating the products that are useful for consumers and organizations. One of our development models is modern software stems from agile methodology. This encourages teams to focus on continuous integration, collaboration and testing to create the best possible products.


The design element is key to ensuring that the software is functional for users. CISTCK Group take the project requirements into consideration and turn that into a product that the end-user can navigate. This often requires a deep understanding of who will be using the software, and rounds of testing to get it right.


Design and programming work together. However, programming is the actual nuts and bolts of the software itself. Our programmers work to code software and ensure that software products serve their intended purpose. CISTCK Group, and specifically our programmers are also involved with maintaining or making changes to existing software.

Software Quality Control Services

Whether you’re an enterprise or a small business, you want the best quality software for your business. Outsourcing software quality control to expert engineers and testers guarantees your software is up-to-date with the latest technologies and is boosted to a global scale. CISTCK Group will give your software the makeover needed to reach its full potential!

Quality Assurance set the plans and requirements to avoid defects. Software Quality Control works to find bugs then eliminates them once and for all.

PLC Programming

CISTCK Group has over one decade of experience implementing industrial automation solutions utilizing Programmable Logic Controllers (PLCs). We develop new PLC systems from the ground up and also troubleshoot, update, and add to pre-existing PLC systems.

CISTCK Group delivers connected solutions, seamlessly integrating PLC control systems with other devices and systems:

·         Robots

·         Marking and Printing

·         HMI and SCADA

·         Vision Systems

·         RFID and RTLS

·         MES and ERP

·         Drives and Servos

·         Edge and IIoT

·         HMI and SCADA

We work with many industrial network protocols and hardware layers (PROFIBUS, PROFINET, Wireless PROFINET, Ethernet IP, DeviceNet, Modbus, ModbusTCP, RS-232, RS-485, SERCOS, CAN, EtherCAT, and others).

 CISTCK Group also provides expertise in safety PLC programming with safety I/O, safety device integration, and failsafe communication protocols.

In addition to factory automation programming, we also develop software libraries, APIs, AOIs, and function blocks that enable end users to easily integrate our clients’ hardware products into a PLC platform.



Our services have no boundaries:


  • Linux & Windows System administration
  • 24/7 System Monitoring
  • Remote Troubleshooting and fixes
  • Servers’ installation and maintenance
  • Regular check-ups on your systems and servers
  • Network Management
  • Installing upgrades and new software
  • Performance tuning for optimized results

Why chose us?

Businesses of all sizes will find something here for them! Large businesses with little time or small businesses and startups with limited resources can get temporary or permanent Sysadmins at their service, remote IT support in a matter of minutes.

  • We offer cost-efficient solutions customized just for your business
  • High-quality system administration services
  • CISTCK Group has a glorious record with past successful projects
  • A large team of well-experienced engineers and consultants at your service
  • A top-notch development company based in Prishtina, Kosovo
  • We offer a wide range of IT solutions for different sorts for technical issues
  • 24/7 monitoring and backup whenever needed, in case of emergencies
  • Performance tuning for optimized results


Scroll to top